Go to settings → Apps/notifications -> app info -> three dots -> Show System -> com-lge-ims-rcsprovider -> storage. Force stop and clear data. This has fixed the issue for my mother’s v20. At least for now…. At least it took away the 3 second pop up notice.Dec 7, 2021 · 13.3 update causes conflict between iPhone/FaceID and iPad/TouchID I updated my iPhone XS to iOS 13.3 this morning, and my iPad (Gen7) to iPadOS 13.3 as well. Ever since then I'm having issues with biometric authentication on some apps. Two examples I have found so far are the Chase app and MyChart. After using FaceID to authenticate on my ... Sep 8, 2019 · You'll get a text message from T-Mobile to let you know the porting process started. Give us a call Customer Care & Technical Support available 24/7 Wireless Postpaid TEX Support available 7 a.m -9 p.m. local time. From a T-Mobile phone: 611. From another phone: 1-877-746-0909. Hearing and speech impaired: +1-877-296-1018 (3 a.m. to 10 p.m. PT ... T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 18; Devices and orders 60; Home and Business Internet; Plans and Services 160; Gateways and devices 722; Troubleshooting 1597; Streaming ; Streaming on Us 34; Annual Streaming Offers 10; Magenta Lounge; T-Mobile Tuesdays 29; T-Mobile Money 7; Blog ...Oct 9, 2022 · PJ174. First activity. 1 reply. I can't add a line to my account on the app or on my pc. I've been trying for a week now and every time I talk to an expert al they want to do is sign me up. They don't understand I want to do my self. They never want to fix the problem. All they want is for me to have them sign me up. Very frustrating!!! Get started online: Follow the number transfer instructions on the payment page at checkout. We recommend this method if you don't need to use your current phone until your new T-Mobile equipment arrives. Contact us to let us know that you're ready to make the switch! For prepaid, call 1-877-778-2106.T-Mobile.com and T-Mobile App 0; Upgrades and Orders 0; Prepaid; Plans and Service 109; Billing 109; T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 18; Devices and orders 61; Home and Business Internet; Plans and Services 160; Gateways and devices 728; Troubleshooting 1603; Streaming ; Streaming on ...TMOBILE CHAT DONT WORK. MY phone is broken I've been trying to get in contact with the tmobile chat service for a while now!!!! I've been pressing the "message my tmobile" whatever its called and it keeps sending me to my page review. I don't get it I need help!! I can't call this is ridiculous can someone please help me!!!“Sorry, we're not ready for you yet.” This error message is what is been displayed for well over a year now. What is the reason for the existence of this app if it's never going to work or be fixed? You could likely get a competitors developer to finish it up for you, like I say it's been broken well over a year. Same, I can buy anything or upgrade its annoying. been trying for a few days. Then you call they said its a 2 hour wait please go online or use app to purchase but all I get it eh “oops we hit a snag” bs. I hope someone from T-mobile answers. The trade in price on the phone when I did get someone was less than was online was giving me and ...Thanks for posting. This is likely due to 1 of 2 things: If you have a Prepaid account and you’re trying to use the app, you’ll need to sign into the website from a computer as a work around. If you have a Business account of 20+ lines, this’ll happen too.About Tmoble android app. Sorry we are not ready for you. : r/tmobile. ?? About Tmoble android app. Sorry we are not ready for you. Hi..New to tmobile, still 24 years with Vzw. I have the 50$ prepaid mobile one plan which I am checking out side by side against Vzw with Network Cell Info, Speedtest, and CellMapper. Very impressed in central NH.Flashinpan 5G Home Internet Speedtest results are typically in the 180-300 Mbps, with Ping times around 20 ms. Last two days have been 15-40 Mbps, with Ping times of 250-750 ms. My guess is that T-Mobile has. 2023-09-02 01:12:11. Mike Horger A whopping 1.66Mbps down stream woo hoo, faster than AOL in 1996.T-Mobile.com and T-Mobile App 0; Upgrades and Orders 0; Prepaid; Plans and Service 108; Billing 106; T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 17; Devices and orders 58; Home and Business Internet; Plans and Services 159; Gateways and devices 720; Troubleshooting 1597; Streaming ; Streaming on ...3. 3108749524. First activity. 0 replies. Up until last week I was able to locate my 5 family members (including myself) using this service. Now all 5 lines give are unable to show me the map location. Each line gives me the message "family member was located, but the address could not be determined" Please help.Same, I can buy anything or upgrade its annoying. been trying for a few days. Then you call they said its a 2 hour wait please go online or use app to purchase but all I get it eh “oops we hit a snag” bs. I hope someone from T-mobile answers. The trade in price on the phone when I did get someone was less than was online was giving me and ...Get started online: Follow the number transfer instructions on the payment page at checkout. We recommend this method if you don't need to use your current phone until your new T-Mobile equipment arrives. Contact us to let us know that you're ready to make the switch! For prepaid, call 1-877-778-2106.prepaid.t-mobile.com does not work for me. When I tried to refill, my phone number of more than 10 years was declared not legitimate. I just bought a new phone from T-mobile last month with the same phone number. It appears that T-mobile is discriminating against its legacy prepaid users. Sep 5, 2020 · But since that one, all subsequent charges posted (whether the successful auto payments on 9/25 and 11/26, or the payments I made on-line on 8/3 and 11/1 because the 10/25 and 12/25 auto payments failed) have instead had a description entry along these lines: “BP 888-278-3397 OR”. T-Mobile.com and T-Mobile App 0; Upgrades and Orders 0; Prepaid; Plans and Service 108; Billing 107; T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 18; Devices and orders 59; Home and Business Internet; Plans and Services 159; Gateways and devices 720; Troubleshooting 1597; Streaming ; Streaming on ...Oct 9, 2021 · After the new My T-Mobile experience update I was instructed to re-enable auto pay. When attempting to do so on line I could not add cred/debit card nor activate auto pay. Got this message “We are unable to process this payment transaction. Please visit a Retail Store to complete this transaction” Went to two retail stores, neither had seen ... Just switched to T mobile - got free phones but daughter @ college in major metropolitan area gets 5 bars but no service. Jduncan31290 • I got charged 300 dollars over night and I'm not sure why and neither does TMobile. Aug 16, 2022 · Best answer by fireguy_6364. more than likely the app is needing an update to make it compatible with the latest update your phone received. did you receive a security patch or was it a large OS update? what phone is it? purchased from TMO or brought in as a BYOD (Bring Your Own Device)? Just switched to T mobile - got free phones but daughter @ college in major metropolitan area gets 5 bars but no service. Jduncan31290 • I got charged 300 dollars over night and I'm not sure why and neither does TMobile. 1 reply. I called in and put in trouble ticket 2 weeks ago and never heard back from anyone since. Prior to Feb 1, 2023, this real time tracking feature of data, phone and text message usage detail is no longer working with either the mobile app or web access. I use this info to verify billing of clients. Obviously as all cellular companies ...May 19, 2022 · T-Mobile.com and T-Mobile App 0; Upgrades and Orders 0; Prepaid; Plans and Service 109; Billing 109; T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 18; Devices and orders 61; Home and Business Internet; Plans and Services 160; Gateways and devices 728; Troubleshooting 1603; Streaming ; Streaming on ... Feb 16, 2021 · First step: Log off from the Microsof Teams. Open Control Panel > go to Credentials Manager. Delete all the credentials related with Office. - Restart the Teams and try to log on again. Meanwhile, kindly try to change network and check that if the issue is with specific network side issue. My app is stuck "Sorry it looks like we need a moment". 1 year ago. 1 reply. 95 views. S. sherzber. First activity. 0 replies. It's been like that for days!T-Mobile.com and T-Mobile App 0; Upgrades and Orders 0; Prepaid; Plans and Service 109; Billing 108; T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 18; Devices and orders 60; Home and Business Internet; Plans and Services 160; Gateways and devices 724; Troubleshooting 1598; Streaming ; Streaming on ...T-Mobile: Introducing the Free 5G upgrade. We're going to trade up your limited plan to UNLIMITED - for free! There's nothing else to do and nothing else to pay. It's the gift of Unlimited just for being a loyal customer. Get the details: t-mo.co/freeUnlimited2 The error that states that "we're not ready for you yet" means that your account type is not compatible with our T-Mobile App. It sounds like our teams are working to get your T-Mobile ID (email address) that was associated with the prepaid account reset to work with postpaid. My app is stuck "Sorry it looks like we need a moment". 1 year ago. 1 reply. 95 views. S. sherzber. First activity. 0 replies. It's been like that for days!This is extremely annoying and not the first time it’s happened. I’ve been a customer with T-Mobile for almost 10 years. I’ve bought multiple things online, through customer service, and in stores. I purchased an Apple Watch earlier today. Boom! No problem. I try and purchase some accessories and ke...Nov 29, 2022 · T-Mobile.com and T-Mobile App 0; Upgrades and Orders 0; Prepaid; Plans and Service 105; Billing 106; T-Mobile.com Account 57; T-Mobile For Business; Plans, Features, and Billing 124; Account hub 17; Devices and orders 58; Home and Business Internet; Plans and Services 157; Gateways and devices 718; Troubleshooting 1592; Streaming ; Streaming on ... So when i tried to create an online account i found out that my old one is still active. I logged in but couldn't add a t mobile home internet line number. Got this stupid "uo-oh wires crossed message". All I had to do is call home internet tech support ( 1-855-545-4614) . Asked them to unlink an email from my account.T-Mo App gets stuck in a loop. The app prompts for my TMo-ID & Password; i enter the info and click log in. From there it gets stuck in a loop of showing “processing” and then a screen with just a spinning pink circle. It will sit for 15-30 minutes looping back and fourth between those two screens before finally just timing-out and having ...Helper Level 3. 807 replies. 1 year ago. Rebecca Howard wrote: How can I pause internet capability and app usage on my child’s phone line? The following thread may help. C. Need to turn off Data at night for kids phones. Like.T-Mobile App Not Working: How to Fix T-Mobile App Not Working (FIXED)In this video, I'll show you How to Fix T-Mobile App Not Working. This is the easiest an...We want you to have an easy time setting up your service at a new place so I'm sorry you're running into trouble. Usually this happens when the Xfinity user ID wasn't transferred along with the service. Are you able to create a new ID for the new address here? Let me know if this helps and I'm also happy to get things started from my end. It doesn't work for prepaid. It's been this way for a long time so don't expect a change anytime soon. Really no excuse for this from T-mobile. Prepaid users need this more than postpaid users. Anyway, you can create an online account though on the t-mobile website. Low-Battle • 3 yr. ago.T-Mobile Digits issues that should be fixed. There needs to be a suggestion box function integrated to the desktop app so that users can alert T-Mobile to the issues. Does not always sync actual texts. Sometimes I text from the phone and it doesn’t appear in the desktop app and vice versa. It would be nice if apple iMessage and digits could ...It is 100% useless, and speaking with customer support about it leads precisely nowhere. Logging in on iPhone gives me a login boot-loop in the form of —alternating between a pretty, magenta-colored spinning wheel and “Processing”— endlessly. Nothing happens. Logging in on Android does something very similar.Jan 17, 2017 · So in conclusion if you are going to be annotating and Sharing dashboard or report items from your Power BI Mobile App, you must also ensure that the users you are sending it to have been added as part of the Share Dashboard process. The phone number you provided is already registered.log in now. Link phone number Please enter a phone number you would like to link to your account. For verification purpose, we will send a free text message containing the confirmation code to this phone number. Yup, same issue is still persisting.T-mobile usage shows incoming and outgoing texts between my husband and I that lasted all day up to almost 4am. I was asleep during that time. From the usage under his number it shows we were talking all day, but from my usage it shows when we were actually talking and the correct times.2 replies. Hi, my app isn’t working either. This morning I happened to been using my iPad and the app is working on it but not my iPhone doesn’t make sense. I’m going to wait to late in the day call customer service and ask why!!! Been having the same issue for the last 3 days. Would love to find out what I can do to resolve this issue.June 12 and still happening. Tried to upgrade both phones on our account and crapped out in the store purchase process after Select Phone > Add to Cart > Choose Number > Select Accessories screen on PC and Mac. My existing phones are paid off, so in theory, I should be a flight risk you want to rope back into another 24-month contract, but you ... Jul 20, 2022 · T-Mobile App Not Working: How to Fix T-Mobile App Not Working (FIXED)In this video, I'll show you How to Fix T-Mobile App Not Working. This is the easiest an... 20 replies 6885 views F fcbleoee First activity 0 replies Hi, I currently ported in T-Mobile with a Simply Prepaid Plan ($40). When I tried to access the T-Mobile app, it showed "Sorry we're not ready for you yet. We're working on improving your app experience." I had already tried to unload and reinstall the app several times, but still in vain.The issue is completely on the T-Mobile side. (I can also see the debits/refunds on my credit card when I login to my CC’s website.) To repeat: when T-Mobile charges my card, the charge is allowed by my credit card company. Then, immediately afterwards, T-Mobile refunds the money back. The refund is also allowed by my credit card company.I have been trying to log into my T-Mobile account all day and I still keep getting the message: “Looks like we got our wires crossed.We weren’t able to process your request at this time. Please try again later.”Customer Service was no help. I was told that there was an update going on and to try ag...T-Mobile.com and T-Mobile App 0; Upgrades and Orders 0; Prepaid; Plans and Service 108; Billing 107; T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 18; Devices and orders 59; Home and Business Internet; Plans and Services 159; Gateways and devices 720; Troubleshooting 1597; Streaming ; Streaming on ...T-Mobile App Not Working: How to Fix T-Mobile App Not Working (FIXED)In this video, I'll show you How to Fix T-Mobile App Not Working. This is the easiest an...I have a Galaxy S21 Plus. I’d been using the T-Moble Tuesdays app, but now it won’t load. It would say “loading” with a swirly circle. After uninstalling the app and reinstalling it, I’m prompted to enter my phone number. When I press “Continue”, I see another “Loading” swirly circle. It stays a while.2 years ago. I have been able to fix this issue by either 1. Clear the Data of the the Tmobile app (Settings → Apps -→ T-Mobile on long list of apps → Storage → Clear data) And/or Updating the Tmobile app in the Playstore (Playstore -→ Search “T-Mobile” in the top search bar → Tap Green Update button in theTmobile app info page ...It doesn't seem to work for prepaid T-Mobile customers. The menus at prepaid.t-mobile.com are slightly different, and don't seem to have the necessary options. Prepaid customers definitely seem to be second class customers at T-Mobile. First, the T-Mobile app doesn't work for us. It says "Sorry we're not ready for you yet. The phone number you provided is already registered.log in now. Link phone number Please enter a phone number you would like to link to your account. For verification purpose, we will send a free text message containing the confirmation code to this phone number. Yup, same issue is still persisting.Oct 12, 2021 · On the /account-landing page, click "Add to balance". Select "Make a one-time payment" (I’m using the amount due.) Select the "Amount due" radio button. Select my existing payment method (I’ve deleted and re-added my CC info multiple times to make sure I didn’t enter the wrong info.) About Tmoble android app. Sorry we are not ready for you. : r/tmobile. ?? About Tmoble android app. Sorry we are not ready for you. Hi..New to tmobile, still 24 years with Vzw. I have the 50$ prepaid mobile one plan which I am checking out side by side against Vzw with Network Cell Info, Speedtest, and CellMapper. Very impressed in central NH. Hi, so I recently switched to a T-Mobile prepaid plan and download the app but it’s giving me a message “Sorry we’re not ready for you yet. We’re working on improving your app experience.” Does this have to do with that I’m a new customer or I’m on a prepaid plan or is it just not working? 2 7 Related Topics Try the following steps if an app installed on your phone has any of these problems: Crashing. Won’t open. Won’t respond. Isn’t working properly. If the app that isn’t working is an Instant App, try these troubleshooting steps instead. After each step, restart your phone to see if it fixed the issue. Flashinpan 5G Home Internet Speedtest results are typically in the 180-300 Mbps, with Ping times around 20 ms. Last two days have been 15-40 Mbps, with Ping times of 250-750 ms. My guess is that T-Mobile has. 2023-09-02 01:12:11. Mike Horger A whopping 1.66Mbps down stream woo hoo, faster than AOL in 1996.Oct 11, 2021 · When using the t-mobile app after signing in an error page keeps popping up. It says “Sorry, Something went wrong. We weren't able to process your request at this time. Please try again later.” There are two buttons at the the bottom that say ‘Dismiss’ and ‘Try again’. But since that one, all subsequent charges posted (whether the successful auto payments on 9/25 and 11/26, or the payments I made on-line on 8/3 and 11/1 because the 10/25 and 12/25 auto payments failed) have instead had a description entry along these lines: “BP 888-278-3397 OR”.Oct 11, 2021 · When using the t-mobile app after signing in an error page keeps popping up. It says “Sorry, Something went wrong. We weren't able to process your request at this time. Please try again later.” There are two buttons at the the bottom that say ‘Dismiss’ and ‘Try again’. First step: Log off from the Microsof Teams. Open Control Panel > go to Credentials Manager. Delete all the credentials related with Office. - Restart the Teams and try to log on again. Meanwhile, kindly try to change network and check that if the issue is with specific network side issue.Nov 29, 2022 · T-Mobile.com and T-Mobile App 0; Upgrades and Orders 0; Prepaid; Plans and Service 105; Billing 106; T-Mobile.com Account 57; T-Mobile For Business; Plans, Features, and Billing 124; Account hub 17; Devices and orders 58; Home and Business Internet; Plans and Services 157; Gateways and devices 718; Troubleshooting 1592; Streaming ; Streaming on ... Best answer by gramps28. You can go into your Mytmobile account, select the line and turn it off, easier than suspending it, but if they still have the phone and have access to wifi they still can access the internet. View original. Like.May 30, 2020 · To complete this request, please contact Customer Care by calling 1-800-937-8997, or by dialing 611 from your T-Mobile phone. Yea, if there was something wrong in the account setup you would have had to call us to get that resolved. We don't have access to your account to see what's going on or make changes. Try logging in to your Xfinity app, Xfinity Mobile app or online account with your Xfinity Internet username and password. Click the link to recover your Xfinity ID and password. Call (888) 936-4968 and speak with an Xfinity Mobile Specialist if you're a customer and see the "not a customer" screen when trying to access your account. If you're ...Thanks for posting. This is likely due to 1 of 2 things: If you have a Prepaid account and you’re trying to use the app, you’ll need to sign into the website from a computer as a work around. If you have a Business account of 20+ lines, this’ll happen too.Best answer by fireguy_6364. more than likely the app is needing an update to make it compatible with the latest update your phone received. did you receive a security patch or was it a large OS update? what phone is it? purchased from TMO or brought in as a BYOD (Bring Your Own Device)?This is the fourth month in a row that TMobile's online bill payment system isn't working. I usually have always paid on Saturdays. Every time I try to make an online payment, either: the screen comes right back to the "pay now" button, OR it says "our systems are not currently available. I try to pay online again on Sundays, and then again on ...Best answer by gramps28. You can go into your Mytmobile account, select the line and turn it off, easier than suspending it, but if they still have the phone and have access to wifi they still can access the internet. View original. Like.Mar 30, 2020 · We have been having this same issue with multiple users were I work. This is what correct the issue for us. Create a .reg file with this info, run Regedit as Admin and import. Perform a reboot and test. Hope this helps! Aug 25, 2021 · I have a Galaxy S21 Plus. I’d been using the T-Moble Tuesdays app, but now it won’t load. It would say “loading” with a swirly circle. After uninstalling the app and reinstalling it, I’m prompted to enter my phone number. When I press “Continue”, I see another “Loading” swirly circle. It stays a while. T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 18; Devices and orders 60; Home and Business Internet; Plans and Services 160; Gateways and devices 722; Troubleshooting 1597; Streaming ; Streaming on Us 34; Annual Streaming Offers 10; Magenta Lounge; T-Mobile Tuesdays 29; T-Mobile Money 7; Blog ...It’s rather unacceptable for T-Mobile to continue to market a service that it cannot adequately maintain. The signal strength has now miraculously been restored but the throughput is all over the map. It can vary from 300 mbps to 3 mbps and vice versa in minutes. Sometimes a reboot helps but it doesn’t always last.T-mobile usage shows incoming and outgoing texts between my husband and I that lasted all day up to almost 4am. I was asleep during that time. From the usage under his number it shows we were talking all day, but from my usage it shows when we were actually talking and the correct times. Feb 4, 2021 · 2 years ago. I was told the same thing back in January 2021, however, I just went into the app today (Mar 19) which looks/works almost identical to the website. My issue is that my long-time prepaid service for $3 - 30 mins or 30 txt works fine and I was able to put in my next payment due for April. My other “line” is the newer $15 prepaid ... Feb 4, 2021 · 2 years ago. I was told the same thing back in January 2021, however, I just went into the app today (Mar 19) which looks/works almost identical to the website. My issue is that my long-time prepaid service for $3 - 30 mins or 30 txt works fine and I was able to put in my next payment due for April. My other “line” is the newer $15 prepaid ... 1 reply I signed up for a t-mobile prepaid account about a month ago and each time I try to open the T-Mobile App I get the message "Sorry we're not ready for you yet. We're working on improving your app experience." I have a Samsung Galaxy S7 from T-Mobile (Previously was used with my business account) that us running Android version 8.0.0.
It’s rather unacceptable for T-Mobile to continue to market a service that it cannot adequately maintain. The signal strength has now miraculously been restored but the throughput is all over the map. It can vary from 300 mbps to 3 mbps and vice versa in minutes. Sometimes a reboot helps but it doesn’t always last. . Eddiepercent27s truck center
Thanks for posting. This is likely due to 1 of 2 things: If you have a Prepaid account and you’re trying to use the app, you’ll need to sign into the website from a computer as a work around. If you have a Business account of 20+ lines, this’ll happen too.Guys stop trying to access your account. a senior rep told me that REBEL accounts dont have the capability to login into web or app based accounts and due to that you won’t be able to login anywhere. Pls wait for Tmobile to actually send you a email when they allow rebel account holders to login. Sep 18, 2021 · And needless to say that I have tried on 4 different devices. iPhone, iPad, MacBook Pro, PC. All having the same issue. This seems to be a similar issue back in 2018 as many others have reported. This isn’t an isolated issue. I tested this out upgrading a non promotion item like an Apple Watch SE and got the same thing. Jul 15, 2022 · 0 replies. The primary account holder on our account has been locked out for months and we have been unable to log on. I called customer service multiple times with no solution in sight. The first phone call ended after they tried walking me through unlocking the phone, which isn’t the issue. The next phone call kept insisting I try via the ... So when i tried to create an online account i found out that my old one is still active. I logged in but couldn't add a t mobile home internet line number. Got this stupid "uo-oh wires crossed message". All I had to do is call home internet tech support ( 1-855-545-4614) . Asked them to unlink an email from my account.May 25, 2023 · I have tried that on the main T-Mobile webpage (url you provided), as well as using the “My account” pulldown menu in the upper right corner on the T-Mobile Community webpage, as well as the T-Mobile app. So I can come in the backdoor and participate in the T-Mobile Community with my T-Mobile ID, but cannot enter through the front door and ... I have a Galaxy S21 Plus. I’d been using the T-Moble Tuesdays app, but now it won’t load. It would say “loading” with a swirly circle. After uninstalling the app and reinstalling it, I’m prompted to enter my phone number. When I press “Continue”, I see another “Loading” swirly circle. It stays a while.May 25, 2023 · I have tried that on the main T-Mobile webpage (url you provided), as well as using the “My account” pulldown menu in the upper right corner on the T-Mobile Community webpage, as well as the T-Mobile app. So I can come in the backdoor and participate in the T-Mobile Community with my T-Mobile ID, but cannot enter through the front door and ... Try the following steps if an app installed on your phone has any of these problems: Crashing. Won’t open. Won’t respond. Isn’t working properly. If the app that isn’t working is an Instant App, try these troubleshooting steps instead. After each step, restart your phone to see if it fixed the issue. T‑Mobile Delivers Industry‑Leading Customer and Cash Flow Growth in Q3 2022 and Raises 2022 Guidance for the Third Consecutive Quarter ‑ T‑Mobile Newsroom t-mobile r/tmobile • 1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in). 2. Live chat is also randomly available. 3. You can send them a message, during business hours you may also be able to message whilst logged out.Unanswered calls don't go to voicemail. Dial ##004# and select Send to reset call forwarding settings. Turn off Wi-Fi Calling. For instructions, visit our Devices page, filter for your device, and choose Connections & Network > Wi-Fi Settings. Uninstall or disable any downloaded apps that make calls or manage voicemail. When I called 1 (800) 866-2453 on the phone earlier I was notified that the app no longer works for prepaid accounts. There are easily four different ways T-Mobile could have told me this - they have my phone number, my e-mail address, my mailing address, and whatever app permissions I gave them initially..